Returns and Refunds

Each item has its own return policy, so be sure to read the entire description in the listing before making a purchase.

If you purchased a personalized, custom order, or final sale items, we cannot accept cancellations, returns, or exchanges.

In order to begin a return, you must contact us within 7 days. We will then provide a Return Authorization number and return shipping label via your email on file.

After your item is received and thoroughly inspected, we will issue a refund within 14 business days, minus the cost of return shipping, and a 10% restocking fee, unless otherwise stated in the individual listing.

Returns that are delivered without prior authorization will be refused, and sent back to you.

Purchases being returned that used a gift certificate or store credit will receive a refund only for the amount charged to your credit or debit card. Gift certificates and store credit are non-refundable.